Questions To Ask Before Hiring an Amazon PPC Specialist
Discover the key questions to ask before hiring the best Amazon PPC agency to enhance your brand's visibility and drive successful ad campaigns.

Hiring someone to handle your Amazon ads isn’t just about offloading work. It’s about putting your brand’s visibility, budget, and long-term growth into someone else’s hands. With the Amazon space getting more complex and fast-moving every year, choosing the right person or agency to manage your pay-per-click campaigns can either make things smoother or lead to major headaches later. Getting it wrong can be costly, not just in how your ads perform, but also in how quickly you burn through your ad spend without seeing much return.
Instead of jumping in blind, it helps to have a clear plan. Asking the right questions before signing anything will save you stress, cash, and time. Whether you’re hiring for the first time or switching providers, these questions can help you spot a good fit and avoid the common traps that slow brands down.
What Is Your Experience With Amazon PPC?
This should be at the top of your list. A solid Amazon PPC specialist will speak with confidence about their experience—not just how long they’ve worked with ads, but the types of clients and campaigns they’ve managed. There’s a big difference between someone who runs basic setups and someone who has led large accounts with hundreds or thousands of products.
You want to know what kinds of challenges they’ve tackled, which industries they know well, and how comfortable they are with Amazon’s specific ad platform. Amazon advertising works differently from platforms like Google or Meta. It has its own placements, ad formats, rules, and bidding systems. That means experience really matters here.
Try asking questions like these:
- How long have you worked on Amazon PPC campaigns?
- Do you have experience with brands like mine or in a similar category?
- What kinds of campaigns have you managed? Sponsored Products, Brands or Display?
- Can you share how you approach scaling accounts with many SKUs?
Let’s say they mention working with a skincare brand trying to increase visibility in a crowded market. They might explain how they tested different targeting strategies, gradually reduced wasted spend, and focused on high-intent keywords. That kind of response shows not just skill, but real thinking and problem-solving.
Someone with real experience won’t rely on buzzwords or hand-wave the details. They’ll be open and clear, and might even offer to walk you through their process without needing to show you private data.
Can You Share Case Studies Or Success Stories?
Asking for proof of past results is smart and fair. A good PPC specialist should be ready to share examples of campaigns that went well. These don’t need to include client names or exact figures, but they should show what kind of impact they’ve made.
Hearing how they’ve helped brands grow or solved tricky problems tells you a lot about their experience. Even more, it shows how they measure success. That’s important because it helps you check if their style and goals match yours.
Look out for these when they’re sharing success stories:
- What the original problem or goal was
- What part of the strategy they changed or focused on
- How they worked through the data to make better decisions
- How long the success lasted and whether it held over time
You don’t need a flashy pitch. Clear storytelling about how they resolved a challenge and why they made certain choices is far more useful. It also means they’ve gone through enough campaigns to know what to try and what to avoid.
What Tools And Strategies Do You Use?
A strong PPC approach relies on both good systems and solid thinking. You want someone who doesn’t just rely on the basic Amazon tools but uses extra support to automate where it helps and stay on top of shifts in campaign behaviour.
Ask what they use to find keywords, manage campaigns, and track progress. Some may use dashboards to spot trends faster, while others might run tests with different formats to see what performs best. It doesn’t need to be complex. What matters is that the expert can explain how each tool supports stronger results.
A reliable strategy could include:
- Breaking campaigns into branded, competitor, and category segments
- Checking search term reports for wasteful or high-potential queries
- Testing placements, bid levels or targeting groups regularly
- Changing bids based on device, time of day or seasonal changes
- Updating targets as brand goals shift over time
You should also ask what they do when things stop working. Everyone runs into performance dips. What sets great experts apart is how they handle it. Do they jump in with ideas and start testing, or wait and hope things recover?
If they describe a process where they regularly review data, clean up targets, and test new ideas each month, that’s a great sign that they’re involved and responsive. It shows they’re focused on keeping campaigns healthy instead of running them on autopilot.
How Do You Stay Updated With Amazon's Policies And Changes?
Amazon changes often. Features move, policies shift, and certain strategies that worked last year might no longer be effective. A strong PPC specialist knows this and makes a point of staying in the loop.
Someone who stays sharp won't just adjust after results drop. They’ll be watching for change and testing small updates as they go. Ask them how they stay informed. They should be able to list two or three places they go regularly for updates.
Look for signs that they follow:
- Amazon Advertising’s official update pages
- Webinars or courses that explore advanced strategies
- Newsletters or blogs that break down new features
- Forums and communities where new tips often get shared
- Their own testing before applying large account changes
Let’s say Amazon changes how it awards impressions for Sponsored Brands. A good PPC partner would run a few small tests to see what’s different, then shift things over gradually with low risk.
If someone gives a vague answer here, that’s often a clue they’re stuck in one approach. But the Amazon ad space isn’t static. You want someone who’s curious, proactive, and not afraid to try something new when needed.
Transform Your Amazon PPC With The Best Agency
Hiring someone to take over your Amazon campaigns is a big decision. Ads affect your visibility, your brand image, and your bottom line. You’re trusting someone to care for that. Asking about experience, stats, tools and their process helps you separate the experienced professionals from those still figuring it out.
Every one of these questions is about helping your business grow smarter and faster, by pairing it with knowledge that’s grounded, tested and current. Taking the time to ask properly pays off in fewer struggles, stronger results and clearer communication once you begin working together.
Let their answers guide you. And once you’ve found someone who’s responsive, confident and backed by good thinking, you’ve found a partner—not just a provider.
To enhance your brand's Amazon presence and bring in results you can count on, consider working with the best Amazon PPC agency. At Headline Marketing Agency, we're ready to elevate your campaigns with data-driven strategies and hands-on support tailored to your business. Let us help turn your advertising goals into real momentum.
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